Knowledgebase

Before Hordanso can improve your Google Maps ranking, you need a claimed and verified Google Business Profile. Here is how to set it up.

Step 1: Go to Google Business Profile Manager

1. Go to business.google.com.
2. Sign in with a Google account (Gmail). Use a permanent business Google account, not a personal one.
3. Click Manage now.

Step 2: Find or Create Your Business Listing

If Your Business Already Exists on Google Maps

4. Type your business name in the search box.
5. If your business appears, click on it.
6. Click Claim this business and then Manage now.

If Your Business is Not Listed

7. Click Add your business to Google.
8. Enter your business name and click Next.
9. Select your business category (choose the most accurate one).
10. Enter your business address (or select 'I deliver goods and services to my customers' if you are a service area business).
11. Add your business phone number and website.
12. Click Finish.

Step 3: Verify Your Business

Google requires you to prove you own the business. Verification methods vary:

• Postcard — Google mails a postcard with a code to your business address. Enter the code online. Takes 5–14 days.
• Phone or Text — receive a verification code by call or SMS to your business number. Immediate.
• Email — receive the code at your business email. Immediate.
• Video call — a Google representative verifies your location via video. Used for some business types.
• Instant verification — available if your business is already verified in Google Search Console.

Note: For Nigerian businesses, phone verification is the most common and fastest method. Make sure the phone number on your listing is currently active and reachable.

After Verification

• Add at least 10 high-quality photos
• Fill in all business details — hours, website, services, description
• Respond to any existing reviews
• Grant Hordanso manager access so we can start the GMB ranking service: Settings > Managers > Add user > enter the Hordanso email we provide