This article provides a plain-English summary of Hordanso's Privacy Policy. The full legally binding policy is available at hordanso.net/privacy-policy.
What Data Hordanso Collects
Account and Registration Data
- Full name, email address, phone number
- Company name (optional)
- Physical address (required for domain registration WHOIS)
Payment Data
- Payment is processed by Paystack, Stripe, or other payment gateways — Hordanso does not store your card details
- We retain invoice amounts, dates, and transaction references for accounting and legal purposes
Technical Data
- Server logs including your IP address and the pages you visit
- Cookies used for the client portal session and website analytics
Support Communications
- Ticket messages, WhatsApp conversations with our support team, and email correspondence
How Hordanso Uses Your Data
- To provide and manage your hosting, domain, and other services
- To send invoices, renewal reminders, and service notifications
- To respond to support requests
- To improve our services based on usage patterns (anonymised)
What Hordanso Does NOT Do with Your Data
- We do not sell, rent, or share your personal data with third parties for marketing purposes
- We do not send unsolicited marketing emails (you can unsubscribe from any marketing email)
- We do not use your content (website files, emails) for any purpose other than providing your service
Your Rights
- Access — request a copy of the data Hordanso holds about you
- Correction — request that inaccurate data be corrected
- Deletion — request deletion of your personal data (subject to legal retention requirements)
- Portability — request your data in a machine-readable format
To exercise any of these rights, open a support ticket or email [email protected].
Data Security
Hordanso uses industry-standard security measures including SSL encryption, access controls, and regular security audits to protect your data. Our servers are hosted with enterprise-grade providers (Hetzner, Contabo) with physical and network security.
