Creating a professional email address for your domain (e.g., [email protected]) takes less than 2 minutes in cPanel.
Step-by-Step: Creating an Email Account
- Log in to cPanel (see How to Access cPanel — WH-01).
- In the Email section, click Email Accounts.
- Click Create.
- In the Username field, type the part before the @ sign (e.g., info, sales, hello).
- Make sure the correct domain is selected in the Domain dropdown.
- Set a strong password. You can click Generate to let cPanel create one for you.
- Set the Storage Space (Mailbox Quota). For most accounts, 1000 MB (1 GB) is a good starting point. Set to Unlimited if your plan allows it.
- Click Create to save the account.
How to Access Your New Email
- Webmail (browser): Go to yourdomain.com/webmail or mail.yourdomain.com
- On your phone: See How to Configure Email on Android (EM-03) or iPhone (EM-02)
- In Outlook: See How to Configure Email in Outlook (EM-04)
IMAP / SMTP Settings for Email Apps
If you need to manually configure an email app, use these settings:
- Incoming Mail (IMAP) Server: mail.yourdomain.com | Port: 993 | SSL: Yes
- Outgoing Mail (SMTP) Server: mail.yourdomain.com | Port: 465 | SSL: Yes
- Username: your full email address (e.g., [email protected])
- Password: the password you set when creating the account
Note: Replace 'yourdomain.com' with your actual domain name in all settings above.
Tip: Create separate email accounts for different purposes: info@ for general enquiries, support@ for customer service, accounts@ for billing, etc.
