DNS records tell the internet where to find your website, email, and other services. Here is how to add or edit the most common record types.
Where to Manage DNS Records
If your domain uses Hordanso nameservers: manage DNS in cPanel > Zone Editor.
If your domain uses Cloudflare: manage DNS in your Cloudflare dashboard.
If your domain uses another registrar's nameservers: log in to that registrar to manage DNS.
How to Add a DNS Record in cPanel Zone Editor
- Log in to cPanel.
- Click Zone Editor in the Domains section.
- Find your domain and click Manage.
- Click Add Record.
- Select the record type from the Type dropdown.
- Fill in the required fields (see below for each type).
- Click Add Record to save.
A Record — Points a Domain/Subdomain to an IP Address
- Name: @ (for the root domain) or subdomain (e.g., shop)
- TTL: 14400 (default)
- Type: A
- Record (Value): the IP address (e.g., 102.45.67.89)
Use case: Pointing yourdomain.com or a subdomain to a specific server.
CNAME Record — Aliases One Name to Another
- Name: www (or another subdomain like mail, shop)
- TTL: 14400
- Type: CNAME
- Record (Value): yourdomain.com. (note the trailing dot) or the target hostname
Use case: Making www.yourdomain.com point to yourdomain.com, or pointing a subdomain to an external service.
MX Record — Routes Email to Your Mail Server
- Name: @ (root domain)
- TTL: 14400
- Type: MX
- Priority: 0 (lower number = higher priority)
- Record (Value): mail.yourdomain.com (or Google/Microsoft mail server if using external email)
Use case: Telling the internet where to deliver email for your domain. Hordanso sets this automatically if you are using cPanel email.
Note: Do not delete existing records you do not understand — they may be critical for email delivery or existing services. If unsure, contact support.
