The Hordanso WhatsApp AI Agent turns your WhatsApp Business number into a powerful automated sales and support tool. Instead of manually replying to every customer message, your AI agent handles conversations around the clock.
How It Works (Overview)
- A customer sends a WhatsApp message to your business number.
- The AI agent receives the message and analyses what the customer is asking.
- It generates a reply using your business information, FAQs, and any custom rules you have set.
- The reply is sent back to the customer automatically — usually within seconds.
- If the question is outside the AI's knowledge, it escalates to a human agent or takes a configured fallback action.
What the AI Agent Can Handle
- Answering FAQs about your products, prices, location, and operating hours
- Booking and appointment scheduling
- Sending payment links via Paystack, Flutterwave, or other gateways
- Collecting customer details (name, email, phone) for your CRM
- Sending welcome messages when new customers message you for the first time
- Providing order status updates
- Integrating with GoHighLevel, HubSpot, Salesforce, and custom apps via API
Available Plans
- Starter (Smart Replies): ₦2,000/month — AI auto-replies and FAQ automation only, 1 WhatsApp number
- Standard (Sales Accelerator): ₦3,200/month — adds sales workflows, booking, payment links, and Paystack/Flutterwave support
- Plus (Automation Pro): ₦5,000/month — full custom app integration via API/Webhooks, priority support
What's Included in Every Plan?
- Custom AI persona matching your brand voice
- Unlimited conversation history storage
- 9% uptime on our cloud infrastructure
- One-time setup (Hordanso configures everything for you)
- Enterprise-grade encryption for all messages
Which Apps Can You Connect?
The WhatsApp AI Plus plan can connect to any app with an API or webhook, including: PayPal, GoHighLevel, HubSpot, Salesforce, Slack, Flutterwave, Paystack, Zoho, Monday.com, and custom-built apps.
Note: The WhatsApp AI is configured on your existing WhatsApp Business number. You do not need a new phone number. You keep control of your number at all times.
