Knowledgebase

Here is how to add your Hordanso business email to the native Mail app on your iPhone or iPad.

Email Settings You Will Need

• Your full email address (e.g., [email protected])
• Your email password
• Incoming mail server: mail.yourdomain.com
• Outgoing mail server: mail.yourdomain.com

Replace 'yourdomain.com' with your actual domain name in all settings.

Step-by-Step Setup on iPhone

1. Open Settings on your iPhone.
2. Scroll down and tap Mail.
3. Tap Accounts.
4. Tap Add Account.
5. Tap Other (at the bottom of the list).
6. Tap Add Mail Account.
7. Fill in your details:
   • Name: Your name or business name (this is what recipients see)
   • Email: your full email address (e.g., [email protected])
   • Password: your email password
   • Description: a label for this account (e.g., Business Email)
8. Tap Next. Your iPhone will try to detect settings automatically. If it fails, you will enter them manually.
9. Make sure IMAP is selected at the top (not POP3).
10. Under INCOMING MAIL SERVER:
    • Host Name: mail.yourdomain.com
    • User Name: your full email address
    • Password: your email password
11. Under OUTGOING MAIL SERVER:
    • Host Name: mail.yourdomain.com
    • User Name: your full email address
    • Password: your email password
12. Tap Next. Your iPhone will verify the settings.
13. If verification is successful, tap Save.

Verifying SSL Ports

If the setup fails, go to the advanced settings and manually set:

• IMAP Port: 993, SSL: On
• SMTP Port: 465, SSL: On (or port 587 with STARTTLS)

Note: If your domain's SSL certificate is self-signed, your iPhone may show a warning. You can choose to accept it or contact Hordanso support to install a valid Let's Encrypt certificate.